10DLC/A2P Privacy Policy

• INFORMATION WE COLLECT: On Call Computer Solutions, Inc. / On Call Technology Group will only collect private information such as name(s), address(s), Mobile Telephone Number(s) or email addresse(s) in connection with an ongoing or existing customer relationship.
• HOW WE COLLECT AND/OR OBTAIN INFORMATION: On Call Computer Solutions, Inc. / On Call Technology Group may obtain a Mobile Telephone Number(s) or other private information, when a text is sent to an On Call Computer Solutions, Inc. / On Call Technology Group Business Telephone Number(s). On Call Computer Solutions, Inc. / On Call Technology Group may also obtain private information such as name(s), address(s), phone number(s) or email addresse(s) during the process of establishing or maintaining a customer relationship with On Call Computer Solutions, Inc. / On Call Technology Group.
• HOW WE USE INFORMATION: On Call Computer Solutions, Inc. / On Call Technology Group may use a Mobile Telephone Number(s) or other private information, after receipt of an Opt-In message from a specific Mobile Telephone Number, to reply to a text received by On Call Computer Solutions, Inc. / On Call Technology Group Business Telephone Number(s). On Call Computer Solutions, Inc. / On Call Technology Group will not use private information or Mobile Telephone Number(s) to solicit, to engage, or for marketing or promotional purposes.
• INFORMATION WE SHARE: On Call Computer Solutions, Inc. / On Call Technology Group will not share, private information or Mobile Telephone Number(s) or any text (10DLC/A2P) messaging information or content with any third-party(s), except as may be required by law.
• INFORMATION SECURITY AND DATA RETENTION: On Call Computer Solutions, Inc. / On Call Technology Group will only retain private information or data, such that is necessary to provide quality customer service to current customer(s). We do not retain information after a customer relationship has expired.
• ADDITIONAL (10DLC/A2P) INFORMATION:
  • On Call Computer Solutions, Inc. / On Call Technology Group will not initiate Text Message(s) to a Mobile Telephone Number that has not previously consented (Opted In) to receive Text Messages from On Call Computer Solutions, Inc. / On Call Technology Group.
  • A Mobile Telephone Number(s) must consent (OPT-IN) to receive Text Messages prior to receiving any Text(s) from On Call Computer Solutions, Inc. / On Call Technology Group by texting START to our Business Telephone Number(s).
  • With prior consent (Opt-In), On Call Computer Solutions, Inc. / On Call Technology Group may sent Text to a Mobile Telephone Number(s) via 10DLC/A2P messaging to communicate regarding ongoing On Call Computer Solutions, Inc. / On Call Technology Group or business relationship.
  • Text HELP at any time to obtain support from On Call Computer Solutions, Inc. / On Call Technology Group.
  • A Mobile Telephone Number(s) may OPT-OUT of receiving text messag(s) from On Call Computer Solutions, Inc. / On Call Technology Group or any 10DLC/A2P (non-mobile telephone number(s) by replying to the sending Telephone (10DLC/A2P) Number(s) with STOP. This will end future Text (10DLC/A2P) messaging from the particular telephone number that the STOP (OPT-OUT) message was sent to. Except, that after Opting-Out, one or two addional text messages may be received to confirm a successfull Opt-Out.
  • Other Number(s) that were prevously messaged with (Opted-In), or otherwise Opted-In to, or have not yet been (Opted-Out) of may continue to sent text messages. To Opt-Out of receiving text messages from these number(s) reply with STOP to the sending number(s).
  • Messaging rates according to your mobile carrier plan will apply and the frequency of messages may vary based based on need.
  • Neither a Mobile Carrier or On Call Computer Solutions, Inc. / On Call Technology Group will be held liable for delayed or undelivered messages.

Send questions regarding this policy or any On Call Computer Solutions, Inc. / On Call Technology Group related matter to us directly by using our Contact Form on the website.